Privacy Policy
Mysore Karnataka Tours & Travels respects your privacy and is committed to protecting the personal information you provide when using our website, www.mysore-taxiservices.com, or contacting us through phone, WhatsApp or other communication channels.
This Privacy Policy explains what information we may collect, how we use it and how we protect it.
1. Information We Collect
When you use our website or enquire about our services, we may collect information such as:
- Name
- Phone number
- WhatsApp number
- Email address, where provided
- Pickup location
- Drop location or destination
- Travel date
- Travel time
- Number of passengers
- Preferred vehicle type
- Tour or taxi package details
- Information you provide in enquiries or messages
We may also automatically collect limited technical information such as your IP address, browser type, device type, referring page and general website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to taxi and tour enquiries
- Provide quotations and booking information
- Arrange taxi, cab and travel services
- Confirm or manage bookings
- Communicate with customers through phone, WhatsApp or email
- Understand your travel requirements
- Provide airport transfer and sightseeing services
- Handle cancellations or changes to bookings
- Improve our website and services
- Prevent misuse or fraudulent activity
- Maintain business and service records
- Comply with applicable legal requirements
We do not use your information for purposes unrelated to the service or enquiry without a legitimate reason or appropriate consent where required.
3. WhatsApp Communication
Our website provides WhatsApp enquiry options for convenient communication.
When you choose to contact us through WhatsApp, your message and any information you voluntarily provide will be processed through WhatsApp and may also be visible to our business representatives handling your enquiry.
WhatsApp has its own privacy policy and terms of service. We recommend reviewing WhatsApp’s privacy practices when using the service.
4. Contact Form Information
If you submit an enquiry through our website contact or booking form, the information you provide may be used to respond to your enquiry and arrange the requested service.
Our taxi booking form may collect information such as:
- Pickup location
- Drop location
- Trip type
- Travel date
- Vehicle type
- Number of passengers
Where the website is configured for WhatsApp-only enquiries, the submitted information may be used to prepare your WhatsApp enquiry rather than for email communication.
5. Information Sharing
We do not sell or rent your personal information to third parties.
We may share relevant information when reasonably necessary to provide the requested service, such as with:
- Drivers assigned to your booking
- Vehicle or transportation partners, where applicable
- Service providers assisting with our website or business operations
- Authorities or legal entities where disclosure is required by law
Only information reasonably necessary for the relevant purpose should be shared.
6. Payment Information
If payment is required for a service, payments may be processed through third-party payment providers.
We do not intend to store complete debit card, credit card, banking or other sensitive payment credentials on our website.
Payment providers may collect and process payment information according to their own privacy policies and terms.
7. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.
Cookies may be used for purposes such as:
- Website functionality
- Security
- Analytics
- Performance monitoring
- Remembering preferences
You can control or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.
8. Analytics & Third-Party Services
We may use third-party services such as website analytics, security, hosting, maps, advertising or other technology services.
These services may collect certain technical or usage information according to their own privacy policies.
Where applicable, third-party services may use cookies or similar technologies.
9. Google Services
Our website may use Google services such as Google Maps, Google Analytics, Google Search Console or other Google tools.
These services may collect technical information or usage data in accordance with Google’s applicable policies.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal or regulatory requirements.
Information that is no longer required may be deleted or securely disposed of where reasonably practicable.
12. Children’s Privacy
Our services are intended for general customers and are not specifically directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing a requested service.
Parents or guardians who believe that a child has provided personal information to us may contact us so that we can review and, where appropriate, remove the information.
13. External Links
Our website may contain links to external websites, social media platforms, booking services or other third-party websites.
We are not responsible for the privacy practices, security or content of external websites.
Visitors should review the privacy policies of third-party websites before providing personal information.
14. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is used
Requests can be made using the contact details provided below.
15. Marketing Communications
We may contact you regarding your enquiry, booking or requested service.
We will not use your personal information for unrelated promotional communications where consent is required without obtaining the appropriate permission.
You may contact us if you no longer wish to receive optional promotional communications.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised effective date.
We encourage visitors to review this page periodically.
17. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Mysore Karnataka Tours & Travels
Phone: 98807 93064
WhatsApp: 98807 93064
Website: www.mysore-taxiservices.com
We will make reasonable efforts to respond to privacy-related enquiries and requests.
18. Consent
By using our website, submitting an enquiry or voluntarily providing personal information to Mysore Karnataka Tours & Travels, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.